Tour operators arrange the transport, accommodation and leisure activities which make up the holiday packages. Tour Operators have a massive impact on the tourism industry as there would be no holidays if there wasn’t any tour operator as they're the ones that make the holidays and give them to the travel agents which is where tourists buy their holidays from.
P1 Description of the component AJW
P1 Description of the component AJW
Mass market(Thomas Cook)
P1/P2 example and role AJW
Thomas Cook is in the private sector. A mass market tour operator which organises tours for groups of people at a time. Also arranges transport accommodation, Activities and any extra services that might be needed. And they need to understand the tourism industry really well, know which are the most affordable routes and modes of transport. Where tourists get most of the adventure and what services can be offered for free. A mass market tour operator must understand operations of related companies and how they complement or conflict with the one they run. Thomas Cook have agreed to merge with MyTravel to cut costs - a predicted £75 million a year saving - and combat competition from low-cost airlines and Web-based travel agents. This latest merge highlights a major change in the tourism industry which has in the last 10 years seen a decline in mass tourism and an increase in people travelling with smaller operators.
Thomas Cook is in the private sector. A mass market tour operator which organises tours for groups of people at a time. Also arranges transport accommodation, Activities and any extra services that might be needed. And they need to understand the tourism industry really well, know which are the most affordable routes and modes of transport. Where tourists get most of the adventure and what services can be offered for free. A mass market tour operator must understand operations of related companies and how they complement or conflict with the one they run. Thomas Cook have agreed to merge with MyTravel to cut costs - a predicted £75 million a year saving - and combat competition from low-cost airlines and Web-based travel agents. This latest merge highlights a major change in the tourism industry which has in the last 10 years seen a decline in mass tourism and an increase in people travelling with smaller operators.
Specialist(Cox and Kings)
P1/P2 example and role AJW
Cox and Kings are in the private sector. Cox and Kings is the world's longest established travel company, offering high quality group tours, private journeys and tailor-made holidays to many of the world's most fascinating regions. Luxury holidays range from the lavish to the adventurous, and are planned by experts. Cox and Kings offer worldwide holidays to some of the most fascinating parts of the globe. Our luxury holiday destinations include the Indian Subcontinent, Latin America, the Far East, Africa, the Middle East, Europe, the Indian Ocean, Australasia and the South Pacific, and the Caribbean.
Cox and Kings are in the private sector. Cox and Kings is the world's longest established travel company, offering high quality group tours, private journeys and tailor-made holidays to many of the world's most fascinating regions. Luxury holidays range from the lavish to the adventurous, and are planned by experts. Cox and Kings offer worldwide holidays to some of the most fascinating parts of the globe. Our luxury holiday destinations include the Indian Subcontinent, Latin America, the Far East, Africa, the Middle East, Europe, the Indian Ocean, Australasia and the South Pacific, and the Caribbean.
The role of tour operators is to put together all the different components that make up a holiday and sell them as packages to the consumers for example, Thomas Cook. However the two different tour operators are mass market and specialist tour operators in which mass market tour operators are package holidays that appeal to holiday makers, and specialist tour operators are tailor-made holidays with their specialist products and expertise in niche markets. However its in the private sector.
P2 Thomas Cook, aims, products and services and contribution to the economy.
P3 Integration and working together with other organisations AJW
Thomas Cook is the world’s best-known name in travel, thanks to the inspiration and dedication of a single man. Thomas Cook began his international travel company in 1841, with a successful one-day rail excursion from only a shilling per person from Leicester to Loughborough on 5 July. From these humble beginnings Thomas Cook launched a whole new kind of company devoted to helping Britons see the world. During the next three summers Thomas arranged a succession of trips between Leicester, Nottingham, Derby and Birmingham on behalf of local temperance societies and Sunday schools. Thousands of people experienced rail travel for the first time, and Thomas was able to lay the foundations of his future business. Thomas Cook's first commercial venture took place in the summer of 1845, when he organised a trip to Liverpool. Thomas Cook is still privately owned and its main aim is to be successful and make a profit.
Thomas Cook is the UK's number 1 travel agent/tour operator in the 2007/8 Super brands survey. Thomas Cook tour operators is not just for flights it’s also for holidays mainly package holidays, in which you would get a Thomas Cook flight and a Thomas cook holiday. However there are two different sectors in the tour operator industry which are mass market, specialist and domestic and incoming tour operators.
However, in 2007 Thomas Cook took over MyTravel in which is saving them 75 billion pounds a year. This latest merge highlights a major change in the tourism industry which has in the last 10 years seen a decline in mass tourism and an increase in people travelling with smaller operators.
Thomas Cook is vertically integrated as they have Thomas Cook tour operators, Thomas Cook Travel Agents and Thomas Cook Cruises and an airline. They also have a lot of other company’s under their umbrella.
P3 example of vertical integration AJW
Also, when you book an overseas package holiday operated by Thomas Cook Tour Operations Ltd, your payment is financially protected by the Civil Aviation Authority (CAA), under ATOL number 1179. This means that should the unexpected happen, you won’t be left stranded abroad or out of pocket.
P2 meeting environmental aims of the organisation AJW
Sustainable tourism
Sustainable tourism means that your looking after what we have now for the future.
Over 160 years ago Thomas Cook created the first package holiday out of a sense of social responsibility. In keeping with the values of the Victorian Society of the day, he believed that by offering alternative, more
virtuous and learning leisure activities, the lives of working people would be greatly improved if they became better educated through travel. Today we are still inspired by those values. We believe they make a
World of difference, not only to our customers but to all the people whose lives we touch. Our mission is to perfect the personal leisure travel experience whilst at the same time, managing our activities in a sustainable way.
Sustainable Tourism (also called Responsible Tourism) is simply about making a
Positive difference to the people and environment of destinations we travel to
By:
- Respecting local cultures and the natural environment
- Buying local, giving fair economic returns to local families
- Recognising that water and energy are precious resources that we need to use carefully
- Helping to protect endangered wildlife
- Protecting and enhancing favourite destinations for the future enjoyment of visitors and the people who live there
- Taking responsibility for our actions while enjoying ourselves
P2 Toursm and the economy AJW
P2
The effect tourism has on the economy
Tourism development is when; money is taken out of the UK and spent on goods and services provided by overseas destinations such as accommodation and transport etc. However, outbound tourism has a negative effect on the balance of payments. For example, Thomas Cook provides food, drink, ancillaries, accommodation and entertainment. Although the positive effects are that it provides employment in the UK for example people working in travel agents, hotels and restraurants etc..
P2 economic importance of tourism the multiplier effect AJW
The multiplier effect is when money is spent and then re-spent in the economy. For example if we was going on holiday you would need all the extras such as, accommodation, food&drink, trips and transport then the people working at the hotel will also get a little bit of our money from their wages then they would also spend their money on things like food& drink, rent, clothing etc.. and the people in clothes shops, restraunts and bars and landlords they will get paid from their jobs in which its always being re-spent and is like a huge never ending circle.
P2 Toursm and the economy GDP AJW
The GDP is a measurement of a country’s economic growth and is calculated by the valve of imports and deducting the value of exports. Incoming tourism is an export which is a good and positive thing and outgoing tourism is an import which is a bad and negative thing. Also tourism can contribute greatly
to countries which are less developed(LEDC'S) in which it shows how much money a country is bringing in however this is used to see which country isn’t doing so good for example they can tell if a country’s in a
recession.
P3 Integration examples Thomas Cook AJW
P3
Vertically integrated
Thomas Cook is a vertically integrated company this occurs when two companies at different levels of the chain of distribution merge or are bought. Thomas Cook is also a horizontally integrated company as they merged with my travel and co-op travel which joined together in an attempt to save in costs and make the companies more profitable, the merger will mean there are fewer jobs in the three companies as efficiency
Savings will be made. Also they have tour operators, travel agents, airlines and hotels in which makes them vertically integrated.
P3 Links - Thomas Cook and working together AJW
Links and working Together
Thomas Cook works together with transport company’s such as coach companies and taxi firms to ensure tourists get to their destinations, the coaches are not owned by Thomas Cook but you can recognise your coach as they normally put a Thomas Cook logo in the window so that tourists can see it clearly. It helps Thomas Cook as it gets visitors to their destination or attraction. Thomas Cook will benefit from this as they're not having to provide their own coach company and will not have to staff it so it would save money if they used local coach companies and taxis. The local companies benefit because they get money and trade from Thomas Cook and it helps to make their business profitable.
Holiday representatives are there to guide you when you land at your destination so that you have a clear view of where you’re going, they show you which coach/ taxi to get and also whilst you’re on the coach they tell you about all the attractions and sites you pass by. Also whilst at your hotel you usually have to go to a meeting the morning after you arrive so that the holiday rep can tell you more about your hotel and tries and sells and promotes trips, visits and businesses, in which the holiday rep would get commission for
promoting the businesses if tourists go along to visit the promoted destination. Also holiday reps promoting different places and tourists visiting will bring money in to the local people in which is connected to the multiplier effect. as we are bring money from overseas to another country and spending it
on all the extra's such as accommodation, food& drink, transport etc.. So you can see how Thomas Cook relies on Local businesses to provide products and services for their customers and the local businesses depend upon Thomas Cook to provide customers to buy and use the goods and services they provide in order to be successful.
P2 Thomas Cook, aims, products and services and contribution to the economy.
P3 Integration and working together with other organisations AJW
Thomas Cook is the world’s best-known name in travel, thanks to the inspiration and dedication of a single man. Thomas Cook began his international travel company in 1841, with a successful one-day rail excursion from only a shilling per person from Leicester to Loughborough on 5 July. From these humble beginnings Thomas Cook launched a whole new kind of company devoted to helping Britons see the world. During the next three summers Thomas arranged a succession of trips between Leicester, Nottingham, Derby and Birmingham on behalf of local temperance societies and Sunday schools. Thousands of people experienced rail travel for the first time, and Thomas was able to lay the foundations of his future business. Thomas Cook's first commercial venture took place in the summer of 1845, when he organised a trip to Liverpool. Thomas Cook is still privately owned and its main aim is to be successful and make a profit.
Thomas Cook is the UK's number 1 travel agent/tour operator in the 2007/8 Super brands survey. Thomas Cook tour operators is not just for flights it’s also for holidays mainly package holidays, in which you would get a Thomas Cook flight and a Thomas cook holiday. However there are two different sectors in the tour operator industry which are mass market, specialist and domestic and incoming tour operators.
However, in 2007 Thomas Cook took over MyTravel in which is saving them 75 billion pounds a year. This latest merge highlights a major change in the tourism industry which has in the last 10 years seen a decline in mass tourism and an increase in people travelling with smaller operators.
Thomas Cook is vertically integrated as they have Thomas Cook tour operators, Thomas Cook Travel Agents and Thomas Cook Cruises and an airline. They also have a lot of other company’s under their umbrella.
P3 example of vertical integration AJW
Also, when you book an overseas package holiday operated by Thomas Cook Tour Operations Ltd, your payment is financially protected by the Civil Aviation Authority (CAA), under ATOL number 1179. This means that should the unexpected happen, you won’t be left stranded abroad or out of pocket.
P2 meeting environmental aims of the organisation AJW
Sustainable tourism
Sustainable tourism means that your looking after what we have now for the future.
Over 160 years ago Thomas Cook created the first package holiday out of a sense of social responsibility. In keeping with the values of the Victorian Society of the day, he believed that by offering alternative, more
virtuous and learning leisure activities, the lives of working people would be greatly improved if they became better educated through travel. Today we are still inspired by those values. We believe they make a
World of difference, not only to our customers but to all the people whose lives we touch. Our mission is to perfect the personal leisure travel experience whilst at the same time, managing our activities in a sustainable way.
Sustainable Tourism (also called Responsible Tourism) is simply about making a
Positive difference to the people and environment of destinations we travel to
By:
- Respecting local cultures and the natural environment
- Buying local, giving fair economic returns to local families
- Recognising that water and energy are precious resources that we need to use carefully
- Helping to protect endangered wildlife
- Protecting and enhancing favourite destinations for the future enjoyment of visitors and the people who live there
- Taking responsibility for our actions while enjoying ourselves
P2 Toursm and the economy AJW
P2
The effect tourism has on the economy
Tourism development is when; money is taken out of the UK and spent on goods and services provided by overseas destinations such as accommodation and transport etc. However, outbound tourism has a negative effect on the balance of payments. For example, Thomas Cook provides food, drink, ancillaries, accommodation and entertainment. Although the positive effects are that it provides employment in the UK for example people working in travel agents, hotels and restraurants etc..
P2 economic importance of tourism the multiplier effect AJW
The multiplier effect is when money is spent and then re-spent in the economy. For example if we was going on holiday you would need all the extras such as, accommodation, food&drink, trips and transport then the people working at the hotel will also get a little bit of our money from their wages then they would also spend their money on things like food& drink, rent, clothing etc.. and the people in clothes shops, restraunts and bars and landlords they will get paid from their jobs in which its always being re-spent and is like a huge never ending circle.
P2 Toursm and the economy GDP AJW
The GDP is a measurement of a country’s economic growth and is calculated by the valve of imports and deducting the value of exports. Incoming tourism is an export which is a good and positive thing and outgoing tourism is an import which is a bad and negative thing. Also tourism can contribute greatly
to countries which are less developed(LEDC'S) in which it shows how much money a country is bringing in however this is used to see which country isn’t doing so good for example they can tell if a country’s in a
recession.
P3 Integration examples Thomas Cook AJW
P3
Vertically integrated
Thomas Cook is a vertically integrated company this occurs when two companies at different levels of the chain of distribution merge or are bought. Thomas Cook is also a horizontally integrated company as they merged with my travel and co-op travel which joined together in an attempt to save in costs and make the companies more profitable, the merger will mean there are fewer jobs in the three companies as efficiency
Savings will be made. Also they have tour operators, travel agents, airlines and hotels in which makes them vertically integrated.
P3 Links - Thomas Cook and working together AJW
Links and working Together
Thomas Cook works together with transport company’s such as coach companies and taxi firms to ensure tourists get to their destinations, the coaches are not owned by Thomas Cook but you can recognise your coach as they normally put a Thomas Cook logo in the window so that tourists can see it clearly. It helps Thomas Cook as it gets visitors to their destination or attraction. Thomas Cook will benefit from this as they're not having to provide their own coach company and will not have to staff it so it would save money if they used local coach companies and taxis. The local companies benefit because they get money and trade from Thomas Cook and it helps to make their business profitable.
Holiday representatives are there to guide you when you land at your destination so that you have a clear view of where you’re going, they show you which coach/ taxi to get and also whilst you’re on the coach they tell you about all the attractions and sites you pass by. Also whilst at your hotel you usually have to go to a meeting the morning after you arrive so that the holiday rep can tell you more about your hotel and tries and sells and promotes trips, visits and businesses, in which the holiday rep would get commission for
promoting the businesses if tourists go along to visit the promoted destination. Also holiday reps promoting different places and tourists visiting will bring money in to the local people in which is connected to the multiplier effect. as we are bring money from overseas to another country and spending it
on all the extra's such as accommodation, food& drink, transport etc.. So you can see how Thomas Cook relies on Local businesses to provide products and services for their customers and the local businesses depend upon Thomas Cook to provide customers to buy and use the goods and services they provide in order to be successful.